Privacy Policy

At OFFROSE, we respect your privacy and are committed to protecting the information you provide when using our website.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When you place an order, contact us, or use our website, we may collect information such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order details
• Payment-related information
• Website usage information
• Information you provide when contacting customer support

How We Use Your Information

We may use your information to:

• Process and fulfil your orders
• Arrange shipping and delivery
• Provide order tracking
• Process returns, exchanges, and refunds
• Respond to customer support requests
• Send order-related notifications
• Improve our products, website, and shopping experience
• Prevent fraud or misuse
• Comply with applicable legal and regulatory requirements

Payment Information

Payments may be processed through third-party payment providers.

OFFROSE does not intentionally store complete card numbers, CVV numbers, UPI PINs, or other sensitive payment credentials on its own systems.

Payment information is handled by the applicable payment service provider according to its security and privacy practices.

Sharing of Information

We may share necessary information with trusted service providers involved in operating our store, including payment processors, shipping and courier partners, technology providers, and customer-support services.

We only share information that is reasonably necessary to provide the requested service or fulfil our legal obligations.

We do not sell your personal information to third parties for their independent use.

Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve your shopping experience.

You may be able to control cookies through your browser settings.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

Your Information

You may contact us to request information about the personal data associated with your interactions with OFFROSE, subject to applicable laws and reasonable verification requirements.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable requirements.

Any updated version will be posted on this page with the revised date.

Contact

For privacy-related questions, contact:

OFFROSE
Email: [EMAIL ADDRESS]
Phone: [PHONE NUMBER]
Address: [FULL BUSINESS ADDRESS]

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