Shipping Policy

We aim to process and deliver your order as smoothly as possible.

Order Processing

Orders are generally processed within 1–2 business days after successful order confirmation.

During sales, launches, holidays, or periods of high order volume, processing may take slightly longer.

Delivery Time

Estimated delivery times after dispatch are generally:

• Metro cities: approximately 2–3 business days
• Other locations: approximately 5–7 business days
• Remote locations: approximately 7–8 business days

These are estimated timelines and may vary depending on courier availability, destination, weather, holidays, or other circumstances beyond our control.

Order Tracking

Once your order has been dispatched, tracking information will be shared with you through the contact details provided during checkout.

You can use the tracking information to follow your shipment until delivery.

Delivery Delays

Although we work with courier partners to deliver orders within the estimated timeframe, occasional delays may occur due to:

• Weather conditions
• Courier network issues
• Public holidays
• High shipping volumes
• Remote-area restrictions
• Incorrect or incomplete delivery information
• Other circumstances beyond our reasonable control

If your order is delayed, please contact our support team and we will assist you.

Incorrect Address or Contact Information

Customers are responsible for providing accurate delivery information during checkout.

If an order is returned because of an incorrect or incomplete address, incorrect phone number, or repeated failed delivery attempts, additional shipping charges may apply for re-shipping.

Failed Delivery / RTO

If an order cannot be delivered because the recipient is unavailable, refuses delivery, provides incorrect information, or otherwise prevents successful delivery, the order may be returned to us.

Any refund or re-shipping in such cases will be handled according to the applicable order and return conditions.

Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is placed.

Promotional free-shipping offers may have specific eligibility conditions mentioned on the website.